LATE FEES: ALL BILLS REMAINING UNPAID AFTER THE DUE DATE WILL BE SUBJECT TO A $25.00 LATE FEE

DELINQUENT FEES: ANY OUTSTANDING BILL NOT PAID BY THE FOLLOWING MONTH AFTER THE DUE DATE WILL HAVE AN ADDITIONAL $25.00 DELINQUENCY FEE.

EXAMPLE: IF YOUR BILL HAS A DUE DATE OF THE 17TH AND IS NOT PAID BY THE 17TH OF THE FOLLOWING MONTH, IT WILL BE CONSIDERED DELINQUENT AND A $25.00 DELINQUENT FEE WILL BE ADDED.

FAILURE TO RECEIVE BILL DOES NOT WAIVE PAST DUE PENALTY.

PAYMENT OPTIONS:
PAY IN PERSON: CASH, CHECK AND CREDIT/DEBIT CARD (CARD PAYMENTS HAVE $3.00 TRANSACTION FEE)

FOR CUSTOMER SERVICE CALL: 626-960-2759

TELEPHONE PAYMENT IS AVAILABLE FOR CUSTOMERS WHO DON’T HAVE INTERNET SERVICE OR WHO DON’T WANT TO PAY ONLINE. TELEPHONE PAYMENTS ARE AVAILABLE MONDAY THRU THURSDAY FROM 8 A.M. – 5:30 P.M. ALL CREDIT OR DEBIT CARD PAYMENTS WILL BE CHARGED A $3.00 TRANSACTION FEE.

ONLINE: www.vvmwater.org TO PAY BY CREDIT/DEBIT CARD (free of convenience fees)

IF YOU ARE HAVING DIFFICULTY MAKING YOUR PAYMENT PLEASE CALL OUR OFFICE TO ARRANGE PAYMENT